Active Shooter

If you are to ever find yourself in the middle of an active shooter event, your survival may depend on whether or not you have a plan. The plan doesn’t have to be complicated.

There are three things you could do that make a difference: Run. Hide. Fight.

RUN: First and foremost, if you can get out, do.

• If there is an escape path, attempt to evacuate
• Evacuate whether others agree to or not
• Leave your belongings behind
• Help others escape if possible
• Prevent others from entering the area
• Call 9-1-1 when you are safe

HIDE: If you can’t get out safely, you need to find a place to hide. Act quickly and quietly. Try to secure your hiding place the best you can.

• Lock and/or blockade the door
• Silence your cell phone/pager
• Hide behind large objects
• Remain very quiet

Your hiding place should:

• Be out of the shooter’s view
• Provide protection if shots are fired in your direction
• Not trap or restrict your options for movement

FIGHT: As a last resort, and only if your life is in danger . . . whether you’re alone or working together as a group, fight.

• Attempt to incapacitate the shooter
• Act with physical aggression
• Improvise weapons
• Commit to your actions

Remember: The first responders on the scene are not there to evacuate or tend to the injured. They are well-trained, and are there to stop the shooter.

What to do when law enforcement arrives:

• Remain calm and follow instructions
• Keep your hands visible at all times
• Avoid pointing or yelling
• 
  

  Know that help for the injured is on its way
  resources:  www.homelandsecurity.gov

Friends' Cafe Prices

FRIENDS CAFÉ

$1.50 Coffee / Tea
Includes 2 creamers, sugar and/or sweetener packets

Ask about seasonal hot beverage selections
Coke

Diet Coke

Sprite

Water

Security Radio Reset

Security Radio Reset (emergency orange button)

 

When the (orange) emergency panic button is accidently pressed on the Security Radio the following will happen;

A 911 dispatcher will call back on the radio and ask what the emergency is, let them know it was a false alarm.

The dispatcher will then ask you to reset the radio; you do so by dialing ext. 8500 (non emergency number) on the telephone.

The person on the line will ask you to hold down the orange button, the radio will start beeping.

Continue to hold the button down until you are instructed to release the button.

The radio will then be reset.

 

Renewals

LS2 updates coming soon!  With the last update we started seeing a glitch in multiple renewals…..Example: a patron has borrowed 25 books, they want to renew them all, you select all, click renew and a box pops up asking for the password b/c the fine limit has been reached. You enter the password and suddenly you have accidentally renewed an item for the 3^rd time…..I know we all were caught off guard when this happened.

 

With the new update (coming soon) this should not happen anymore!

Claims Returned

Claims Returned…Did you know?

 

-A patron is only allowed 2 claims returned items on their account.

-You can find out how many items are excused losses under Borrower Info -> Extra Info -> Borrower Maintenance Info.

-If an item has to be marked Claims Returned a Full Time Staff Member or Supervisor must handle the CR and the waived fees associated with it.

 

The full Claims Returned Procedure can be found on pages 33/34 of the Circulation Policy & Procedures Manual.

 

 

It’s all about the D.O.B.

 

Proper borrower search procedure is by Date of Birth. This not only narrows the search field and verifies borrowers that may have the same name it follows RPL policy set forth in the P&P Manual. See below:

 

A.   Add New Borrowers

Ask borrower for his/her date of birth and enter in LS2 to determine if individual has ever had a card. Do this even if borrower assures you he/she has never had a card.  In the Borrower Search window, select D.O.B. from the drop-down menu and Search. (P&P Manual pp3)

 

1  Accessing Rowan One Card Accounts

Enter Student ID# or Date of Birth into the Smart Search. (P&P Manual pp8)

 

A.   Check Out Items

If a library card is not available, search by date of birth (D.O.B.).  If the patron does not have a photo on his/her account, ask for a photo ID. (P&P Manual pp10)

 

A.   Search Borrowers (F6)

To search for a borrower, it is best practice to search by Date of Birth (MM/DD/YYYY) and leave the default option set to Smart.  A Borrower Search window will pop up.  In the drop-down menu, select D.O.B. and click Search. (P&P Manual pp55)

 

Lost/Found Items

When you add an item to the Lost/Found drawer, please attach a note onto the item with the date on it.

 

Large items or clothing should be taken to the sorting room and placed in the crate under the table.

 

If you know that an item belongs to a specific patron, please attach a note onto the item with the date and patron acct number.

You should also leave a comment on the patron’s acct so that we can return the items to them.

 

Items with a name on them should be kept in the front of the drawer for easy accessibility.

 

When you clean out the drawer, please remember to remove any comments from a patron’s account regarding Lost/Found items.

 

 

 

Also, please do not let patrons borrow items from the lost and found drawer i.e. glasses, earbuds, flash drives, etc.

These items belong to someone and we should not be loaning them out to other patrons.

 

 

Questions or Comments?

 

See Brooke