Placing Items Going to Repair Tech Services On Hold

If you need to send an item to Tech that a patron (or staff member) wants, please place a hold on the item after you make it “Sent to Tech”. This places that patron at the top of the requests queue.

If the item is not on file, you may write the person’s name and card number on the slip so we can place the hold after it is returned to the system.

Item Not on File

This shows what your screen will look like when you check in an item that is not on file. This does not mean that there is a tag error; the item is simply not on file and must be sent to Tech for cataloging.

If an item has a tag error, it will either not read on the pad at all, or the barcode number will be incorrect. It may appear as gibberish, a partial number, an X, or a 0. An item that appears this way should be sent to Tech for the tag to be rescanned.