Rowan Republicans

Rowan Republicans

John Leatherman: Chairman

704-637-0775

Second Tuesday of the month at 7pm

130 W Innes St Salisbury 28144

Stamping Books Withdrawn

Our procedure for stamping and marking books withdrawn has changed.
We now ONLY mark through the back barcode with a permanent black marker and use the Withdrawn stamp to stamp the inside barcode and the inside back cover.
If you pack the boxes to go to Tech, put as many books spine up as possible. Then pack the books flat, as many as will possibly fit, to the top of the box. The boxes are stacked on top of each other and if the boxes are not completely full, the lids will cave in. NOT GOOD!

IMPORTANT!! Partial Payments

When accepting payment for charges, it is very important to select the item that is being paid for. Unless the patron is paying their balance in full, DO NOT simply type in the amount being tendered and cash it out. You must select ONLY the item being paid for before entering the amount.
For example, when taking payment for a rental, select the rental charge ONLY before tendering so it will clear from the charges screen. If you fail to select the rental charge ONLY and the patron has other fines,the computer will grab the lowest charge which may not be the rental charge, or it may grab part of it which will show an odd amount for a rental.
This is a problem for Pam who has to account for all payments taken.
The same is true for Replacement Card Fees and Booksale items, make sure that you select the item being paid for.

Payment for Copies, Drinks, & Faxes Needs to be on Patron's Account

When a patron uses a credit or debit card to make a payment for drinks, copies, faxes, etc. use their account number rather than the Branch account number to process the payment. That way we have a link between the credit card and the patron. There will be times when you must use the generic branch accounts if individuals do not have an account, but whenever possible link credit/debit payments with the account name.

Materials Not Owned Payments

When a patron pays the $5.00 for a request for Materials Not Owned by RPL that payment must be credited to the Patron’s account; not Backfiles or a Branch account. That record of payment linked to that individual indicates that the request can be processed correctly. Use the drop down menu and find the correct description.

ILL White Slips

Please KEEP all ILL White Slips! (These are the slips that have the patron's information and where we put the "hold to" date.)When the patron picks up their item, write Item checked out, the date, and your initials, on the slip and then send it to Gretchen in an Interoffice Envelope.

Rolled Coins

If you accept rolled coins as payment, make sure that you write the patron's name and phone # on the roll.