5:05 p.m.

Please remember that our work day does not end until 5:05 p.m. - five minutes after we close. Everyone should be helping the last patron and not standing on the outside of the circulation desk looking at one staff member finishing up. Let's work together to get the last patron checked out.

Thanks!

E-mail Validation Pop Up

If the e-mail validation text pops up on a patron's account, please verify e-mail, ask if they would like to add their e-mail, or change the notifications back over to paper if they do not want to give their e-mail. Thanks.

Notifying Patrons by E-mail

Please check all boxes for e-mail notices when a patron provides their e-mail on their library card registration. We need to inform patrons that they will be notified by e-mail concerning library materials.  We are not going to make it an option to receive or not receive e-mail notices.

Please inform patrons of owed fines

Please inform patrons when they have fines, even if they are still able to check out and it is only 20 cents. Thanks.

Citrix Login/Log off

The citrix login is the same for the username and password.
Citrix needs to be logged off at the end each day. Click Start and Log off.

Watch Your Screen: Read the Messages

Please be careful of the messages that pop up on the screen during your transactions. This includes all messages that you may see on patrons' accounts, missing materials, hidden materials, check in status to where the books go, rentals, renewals, etc. Do not check out materials without verifying you have the correct person.

Patrons holds and overdue fines

When a patron has a hold and their overdue fine is too high that they are unable to check out, do not hold the book for them longer than the normal hold-to-date just so they can read it in the library. We can put the book on the regular shelf for them to pick up and read but we can't have it staying on our hold shelf.