Welcome to the Circulation page where you'll find circ desk tips & tricks. Please click the tabs below for other department news or to go back to RPL Staff News.
Monday, February 12, 2018
Tutors in the Library
The Children Staff at Headquarters has a notebook of tutors' contact information that come to the library in case anyone inquires about needing one.
Saturday, October 28, 2017
Library Extension
New web tool from
our Tech Services Librarian
Library Extensions
is a small software program enhancement which you can add to your Google Chrome
browser. It can assist you when searching for recently/previously released
books that patrons are requesting.
What does it do?
Library Extensions runs along-side of amazon.com and
goodreads and lets you know if the book you are searching for is already
available in RPLs catalog.
How do I install
it?
1.
Open up chrome.
2.
Click on Customize (top right corner). Select
more tools. Click on Extensions.
3.
Click on Get more extensions.
4.
Type Library Extensions into the search box and
select the extension to add to Chrome.
5.
Select NC and Rowan Public Library from the drop
down menus.
6.
Try it out!
Thursday, October 26, 2017
Overdue Books and Computer Use
Overdue Books and Computer Use
Just a reminder folks, if a patron has an overdue book, regardless of the amount of their fine, they are unable to use the computers. Try to renew the book for them if possible, but if it is not possible, they will have to purchase a guest pass if they want to use the computers.
Even if their account balance is less than $2, they still cannot use the computer with an overdue book on their account.
The Reference Desk staff cannot and will not "override" people's accounts to allow them to use the computers, no matter what the patron's story is.
Even if their account balance is less than $2, they still cannot use the computer with an overdue book on their account.
The Reference Desk staff cannot and will not "override" people's accounts to allow them to use the computers, no matter what the patron's story is.
Friday, October 20, 2017
SNAGS
What do we do if items have been on the SNAGS shelf for more than 30 days?
1. If there has been no response after 30 days:
- If
it is a single item, go to the borrower’s account and change the status
of the item to Lost. This will automatically add cost of material to
borrower’s account.
- If the item is part of larger set, check in the item with
Special Status of Repair: Tech SVCS and send the item to Tech Services.
- Go into the borrower’s account and add a fee as
Damaged, including the title, barcode, and description of what was missing in the Comments field. Charge according to chart below:
|
Damages
|
Fee
|
|
DVD/CD Case
|
$4.00
|
|
DVD
|
$10.00
|
|
CD
|
$7.00
|
|
Paper Cover
|
$1.00
|
- Verify charges have been added to the borrower’s account.
- Remove the SNAGS comment from the borrower’s record.
- Hold the damaged item until the fee is paid, at which point the borrower receives the damaged item to keep.
- Larger sets or damaged sets will be sent to Tech Services with appropriate Tech Services slip (Appendix F).
- Note the date the item was sent and initial the SNAGS slip. Put the SNAGS slip in the SNAGS folder.
- Snags slips may be shredded 6 months from the day items are sent to Tech. Services.
Wednesday, August 30, 2017
Active Shooter
If you are to ever find yourself in the middle of an active shooter event, your survival may depend on whether or not you have a plan. The plan doesn’t have to be complicated.
What to do when law enforcement arrives:
There are three things you could do that make a difference: Run. Hide. Fight.
RUN: First and foremost, if you can get out, do.
- If there is an escape path, attempt to evacuate
- Evacuate whether others agree to or not
- Leave your belongings behind
- Help others escape if possible
- Prevent others from entering the area
- Call 9-1-1 when you are safe
HIDE: If you can’t get out safely, you need to find a place to hide. Act quickly and quietly. Try to secure your hiding place the best you can.
- Lock and/or blockade the door
- Silence your cell phone/pager
- Hide behind large objects
- Remain very quiet
Your hiding place should:
- Be out of the shooter’s view
- Provide protection if shots are fired in your direction
- Not trap or restrict your options for movement
FIGHT: As a last resort, and only if your life is in danger . . . whether you’re alone or working together as a group, fight.
- Attempt to incapacitate the shooter
- Act with physical aggression
- Improvise weapons
- Commit to your actions
Remember: The first responders on the scene are not there to evacuate or tend to the injured. They are well-trained, and are there to stop the shooter.
What to do when law enforcement arrives:
- Remain calm and follow instructions
- Keep your hands visible at all times
- Avoid pointing or yelling
Tuesday, August 29, 2017
Friends' Cafe Prices
FRIENDS CAFÉ
$1.50 Coffee / Tea
Includes 2 creamers, sugar and/or sweetener packets
Ask about seasonal hot beverage selections
Coke
Diet Coke
Sprite
Water
Wednesday, August 16, 2017
Security Radio Reset
Security Radio Reset (emergency orange button)
When the (orange) emergency panic button is accidently pressed on the Security Radio the following will happen;
A 911 dispatcher will call back on the radio and ask what the emergency is, let them know it was a false alarm.
The dispatcher will then ask you to reset the radio; you do so by dialing ext. 8500 (non emergency number) on the telephone.
The person on the line will ask you to hold down the orange button, the radio will start beeping.
Continue to hold the button down until you are instructed to release the button.
The radio will then be reset.
Labels:
911 dispatcher,
emergency orange button,
emergency panic button,
ext 8500,
false alarm,
radio,
security radio reset
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