ILL Renewal Procedures

ILL (inter-library loan) items should not be renewed in the circulation system, and requests for/or inquiries about renewals should be referred to the Information Desk at HQ and handled at circulation at the branches.

Please do not send calls about renewals to the History Room, instead send requests to the Information Desk at HQ.

Bulletin Board Postings

Please tell patrons that want to post an item on the bulletin board, if it does not have a date of the program on the item, the item will stay up for one month.

Snags - Returning Items Without a Case or Missing Items

If a patron brings in a CD or DVD that is missing a case or is part of a CD set, please do not check out the individual items to SNAGS to be placed on the Snag shelf. Simply Re-Checkout the item to the patron's account so it is with the patron while they look for the missing case and/or the rest of the set.

Hold Slips

Please make sure that the correct hold slip is rubber banded to the correct item. This can get very confusing if we do not do this immediately!

Stories To Go Items

Do not renew Stories To Go books! No fine is charged to the patron for overdue Stories To Go items, but they do receive a hand written notice for the cost of the items from the Book Mobile.

Volunteer Application Forms

A folder has been created for Volunteer Application Forms and copies placed inside a folder in the information folder section on the shelves behind the circulation desk.

Withdrawn Books

Withdrawn (soft cover) trade books should be boxed together with the regular hard cover fiction. Do not box them with the normal paperbacks.