Lost Materials

When a patron returns a previously Lost item and has their receipt:

1.    Check in the item

2.    KEEP the charges

3.    Fill out the white refund slip

 

When a Lost item is returned in the book drop:

1.    Check in the item

2.    ACCEPT the charges

3.    Click on the Patron’s account

4.    Find the item in their Unpaid Charges

5.    Waive the charges and put the receipt in the cash drawer as usual

 

Brooke