Public Phone Use

All adult patron personal phone calls need to be made at the reference desk now. Children under the age of 17 may use the phone in the children's room.

Called and Dated Holds

After holds are called and dated, please place on the notified reserves shelves section by patron's name alphabetically, this includes staff holds. Thanks!

Toggling Items

Please only toggle specific items if they are available or you have it in hand. If all copies are checked out for a specific item you do not need to toggle to place it on hold. Thanks!

Patron Registration Cards

Please be careful when creating new cards for people so we don't have duplicates. You can put the full last name and part of the first name in to see if we have a card for the patron already.If a patron's maiden name is on their driver's license, please check that last name to see if it is in the system.However,you should ALWAYS check the date of birth to avoid creating a duplicate account. Thanks!

Please Stay Busy

Please stay busy during work hours. We need to keep moving doing projects, making calls, cleaning, shelf-reading, etc. There is a list of projects to do on the circulation board when we are having a slow day/night.

SNAGS

There is a guide on how to do snags for Headquarters in our white snags folder. If you have any questions, please ask.

If an item is missing from the case and has been held for a month after the damage letter has been mailed, check the item in and then out to Tech Repair and send it back to Tech Services.

Once a snag has been taken care of please take the message off of the patron's account.

Book Cover Repairs

There is tape to reinforce book covers on soft cover books on the shelf below the tech shelf. Please be sure to use the roll that says "Book Tape" and not "packing tape".
If you are taping a plastic cover as a temporary repair so a patron can check out, you may use the packing tape. Otherwise send books with torn plastic covers to tech.
Never use tape to repair loose pages.

Board of Elections / Republican and Democratic Headquarters

http://www.rowancountync.gov/GOVERNMENT/Departments/BoardofElections/FAQs.aspx

The deadline to register, change party or change address occurs 25 days prior to each election.

Rowan County Board of Elections
130 West Innes Street
Salisbury, NC 28144

Republican Headquarters
118 South Main Street
Salisbury, NC 28144

Democratic Headquarters
1411 West Innes Street
Salisbury, NC 28144

Patron's Holds

Please hook the patrons holds together by name. Please do not hook family members holds together.

Returned Lost/Missing Items

When checking in items that have been made lost or missing, please say NO to the message that pops up about wanting to deal with it now. After saying NO and checking in the item, go back into the patron's account and waive the charge for the lost item. Make sure you initial the receipt and state that the item was returned. If you have any questions, please ask.

Phones and Computer Programs

Please remember to put the phones away in their charging bases and close down the computer programs including the computer in the back at the end of the day. Thanks!