Reimbursement for Lost Materials

Reimbursement for Lost Materials

 

 

Pam has sent back blue slips this week that were not filled out correctly.

If you have the patron fill out the Name and Address portion, please look over them to make sure everything is filled in, including City/State/Zipcode.

 

Edward asked that we make sure we are listing which collection the items belong to i.e. Fic, Audiobook, Juv, etc

 

Working Circulation is a very detailed job, a job which you all do very well.

Thank you for giving your best to get each aspect of the job correct!

 

Brooke

New Books

When New Books come in from Tech:

YA and Childrens Departments would like to see their new books before they go on the shelf for patron circulation.

NonFiction/Audio do not need to be previewed.

LP does not need to be previewed.

When weeding the New Book Sections:

NonFic -if you notice a section of the New Non Fic is going to look bare (example: 100s shelf will have big gaps) wait to pull those books, tell Paul. This will help him to know which sections he needs to order for.

YA –New YA books should be all in the First Section together, please don’t forget to weed new books in this section.

Requirements for New Library Cards

-Users that are 17 years old are considered Adult Users. (P&P page1)

A.      Requirements

1.       If 17 years of age or older, the adult borrower must provide a photo ID with his/her current address.  Acceptable forms include:

-          Driver’s license

-          Picture ID from highway Patrol

-          Employee ID card

-          Student ID card

-          Prison ID Printout

-          Military ID

-          Passport

-Users that are 16 must have a responsible party.

 

-A Group Home entry was added under Extra Info. (P&P page7)

B.      Group Home Registration

Definition:  Individuals residing in a group home are eligible for a limited access library card without requiring a responsible party. 

1.       If an individual requests a library card, allow them or their care provider to complete the Library Card Application Form. 

2.       Verify institution’s name and address.

Examples of forms of verification:

-          business cards

-          stationary

-          copy of business license

-          institutional check

-          postmarked letter

3.       Follow the general procedures for Adding a New Borrower and take a photo for the borrower’s account (required). 

4.       Limited access: 

-          Group home residents may only check out three items at a time.

-          Residents will be allowed to use computer labs based on their date of birth.

-          List the name of the Group Home by going into Extra Settings, Group Home.

Friends Rental Procedure

To check out an item of Friends Rental for two weeks instead of one week, please do this:

• Click on "Change Due Date" Button
• Put in the override password
• Change the check out date to two weeks instead of one week
• Check out material with the computer adding two dollars to patron's account
• Click on fine balance
• Click on "Add Fee" Button
• Scroll the Drop Down Option and choose Rental Fee
• Add $2 to the patron's account
• Patron pays in cash (choose cash payment)
• Patron pays in credit card (choose credit card payment, add credit card slip with patron's library card number and $4 on the Friends line)

Children's / Stories To Go Books

Several boxes of Children's books are being added to the book mobile. These books have been changed in the system to Stories to Go, however, they will keep their existing barcodes. For example, you may have a children's book with a South barcode that checks in as Stories To Go. DO NOT send these to Tech; this is the way they will be from now on, There will be a label on the spine that identifies it as a Stories To Go item (RLBSRO)

Material Request/Selectors

Material Request/Selectors

Adult DVDs and Audio Books - Paul
Adult Fiction - Marissa
Adult Non-Fiction - Paul
Juvenile - Jennifer
eBooks - Edward
eResources - Edward
Large Print - Melissa
Periodicals - Melissa
Young Adult - Jennifer - Hope?
Interlibrary Loan - Gretchen

Texts Not Working

If patrons are not receiving their texts, please make sure they have the correct carrier and phone number selected. If they are still having issues please place inside the e-mail section of their account their ten digit phone number and the e-mail address of the phone carriers.

Below is a cut and paste of an article on how to send text messages through e-mail.

"Sending SMS through email is very easy. The key is knowing the correct email format to use. Using this information you can send text messages to the major mobile providers.

Sending text messages through email is free for the sender. The receiver will pay his or her normal messaging charge. Often I use these email to SMS techniques to send alerts from my servers to my mobile devices if something goes wrong.

I try to double check and update these frequently. Several mobile providers have recently combined. Nextel is now part of Sprint, and Cingular has been purchased by AT&T. As the services fold into one another, the email addresses will eventually combine.

Here are the email addresses for the 6 most popular cellular phone carriers:

T-Mobile: phonenumber@tmomail.net
Virgin Mobile: phonenumber@vmobl.com
Cingular: phonenumber@cingularme.com
Sprint: phonenumber@messaging.sprintpcs.com
Verizon: phonenumber@vtext.com
Nextel: phonenumber@messaging.nextel.com

where phonenumber = your 10 digit phone number"

 

http://www.tech-recipes.com/rx/939/sms_email_cingular_nextel_sprint_tmobile_verizon_virgin/