Library Extension

New web  tool from our Tech Services Librarian

   Library Extensions is a small software program enhancement which you can add to your Google Chrome browser. It can assist you when searching for recently/previously released books that patrons are requesting.

  What does it do?

Library Extensions runs along-side of amazon.com and goodreads and lets you know if the book you are searching for is already available in RPLs catalog.

   How do I install it?

1.       Open up chrome.

2.       Click on Customize (top right corner). Select more tools. Click on Extensions.

3.       Click on Get more extensions.

4.       Type Library Extensions into the search box and select the extension to add to Chrome.

 

5.       Select NC and Rowan Public Library from the drop down menus.

 

6.       Try it out!

 

Overdue Books and Computer Use

Overdue Books and Computer Use

Just a reminder folks, if a patron has an overdue book, regardless of the amount of their fine, they are unable to use the computers. Try to renew the book for them if possible, but if it is not possible, they will have to purchase a guest pass if they want to use the computers.

Even if their account balance is less than $2, they still cannot use the computer with an overdue book on their account.

The Reference Desk staff cannot and will not "override" people's accounts to allow them to use the computers, no matter what the patron's story is.

SNAGS

What do we do if items have been on the SNAGS shelf for more than 30 days?

1.       If there has been no response after 30 days:

-          If it is a single item, go to the borrower’s account and change the status of the item to Lost.  This will automatically add cost of material to borrower’s account.

-          If the item is part of larger set, check in the item with Special Status of Repair: Tech SVCS and send the item to Tech Services.

-          Go into the borrower’s account and add a fee as Damaged, including the title, barcode, and description of what was missing in the Comments field.  Charge according to chart below:

Damages	Fee
DVD/CD Case	$4.00
DVD	$10.00
CD	$7.00
Paper Cover	$1.00

 

-          Verify charges have been added to the borrower’s account. 

-          Remove the SNAGS comment from the borrower’s record. 

-          Hold the damaged item until the fee is paid, at which point the borrower receives the damaged item to keep.

-          Larger sets or damaged sets will be sent to Tech Services with appropriate Tech Services slip (Appendix F).

-          Note the date the item was sent and initial the SNAGS slip.  Put the SNAGS slip in the SNAGS folder. 

-          Snags slips may be shredded 6 months from the day items are sent to Tech. Services.