Wednesday, April 19, 2017

Lost/Found Items

When you add an item to the Lost/Found drawer, please attach a note onto the item with the date on it.
 
Large items or clothing should be taken to the sorting room and placed in the crate under the table.
 
If you know that an item belongs to a specific patron, please attach a note onto the item with the date and patron acct number.
You should also leave a comment on the patron’s acct so that we can return the items to them.
 
Items with a name on them should be kept in the front of the drawer for easy accessibility.
 
When you clean out the drawer, please remember to remove any comments from a patron’s account regarding Lost/Found items.
 
 
 
Also, please do not let patrons borrow items from the lost and found drawer i.e. glasses, earbuds, flash drives, etc.
These items belong to someone and we should not be loaning them out to other patrons.
 
 
Questions or Comments?
 
See Brooke

Thursday, April 6, 2017

Helping Computer Newbies

Posted: 05 Apr 2017 11:25 AM PDT
Often we will have individuals who would like to use the computer lab and they have limited or no experience. We have some updated pages for assisting people with little to no experience in setting up an email address and very basic Microsoft Word instruction. These are saved in the HQ Computer Lab folder in Commons under Instruction & Signs. There are hard copies printed out and stored in a blue folder at the Reference Desk at HQ.

These are a work in progress, so if anyone has suggestions please let Abby know.
 
*This post came from the Security blog, thanks!

Monday, April 3, 2017

Holds

Ch…Ch…Changes…We have moved (a few) and labeled (most) of the shelves behind Circ. This will allow us all to know what we have sitting on the shelves behind the desk and why.
 
A few explanations:
 
-HOLDS for Patrons – if you have a patron that has so many holds that you think the entire shelf may be filled, then place one item on the shelf with a note to see Circ Staff, then place the other items on the HOLDS for Patrons shelf.
 
-HOLDS for Staff – Are you doing deletions and notice that one of our RPL staff/program cards has multiple books that are about to be deleted? Would you like to give them a day to get their items? Place them on the HOLDS for Staff shelf.
 
-HOLDS for Display – See something while you are shelf reading or checking in/out that you feel would be great in our Display area? Place the item on our HOLDS for Display shelf and we will add it to the display when more room becomes available.
 
-TECH SERV and DONATIONS please keep these items separate on the separate shelves. Someone has been leaving donated items on the repair shelves in tech services, so let’s keep them separate on our shelves behind the desk.

Saturday, April 1, 2017

Libby/Overdrive




New instructions for e-books are available at our service desk.
-There are two separate instructions for Kindle and Kindle Fire users.
-Overdrive App Any Device is for Nook/Kobo/general e-readers.
-Overdrive App Computer/Laptop is self-explanatory.
-Libby is for iPad/iPhone/Android.
 
Libby is the newest version of Overdrive and is very user friendly/easy to use.
If you have not/can not download this on your own device, feel free to use the Circ iPad (at work only) to practice using Libby.  The more familiar you are with e-books, the more you can help out the patrons. (Need help using Libby? Ask Paula. She’s an expert!)