LOST Materials

You MUST issue stamped, dated, and initialed receipts for payment of lost materials. For patrons to be reimbursed for the lost item, they must return the item AND the receipt. We DO NOT print the payment history in the absence of a receipt.

If a patron returns a lost item that they have paid for with a receipt, we fill out a blue form with the attached receipt and the patron will receive a check in the mail within 3 weeks.

We DO NOT accept partial payments for lost items. Patrons must either pay in full or bring back the material. It is crucial to use the drop down menu correctly to indicate payments taken for FINES or full payments for LOST items.

We DO NOT accept replacement items for lost or damaged materials.