You MUST issue stamped, dated, and initialed receipts for payment of lost materials. For patrons to be reimbursed for the lost item, they must return the item AND the receipt. We DO NOT print the payment history in the absence of a receipt.
If a patron returns a lost item that they have paid for with a receipt, we fill out a blue form with the attached receipt and the patron will receive a check in the mail within 3 weeks.
We DO NOT accept partial payments for lost items. Patrons must either pay in full or bring back the material. It is crucial to use the drop down menu correctly to indicate payments taken for FINES or full payments for LOST items.
We DO NOT accept replacement items for lost or damaged materials.
Welcome to the Circulation page where you'll find circ desk tips & tricks. Please click the tabs below for other department news or to go back to RPL Staff News.
Thursday, February 25, 2016
LOST Materials
Labels:
damaged items,
Lost items,
procedures,
receipts
Wednesday, February 24, 2016
PC Use
Updated: 9/7/17
Patrons who wish to use the computer lab must have a library card in good standing.
Patrons who wish to use the computer lab must have a library card in good standing.
If, for any reason, their card is blocked from using the computer or they do not have a library card, they may purchase a Guest Pass for $2.
Guest Passes are listed as PC Use in the drop down.
The only way for this fee to be avoided is for patrons to either meet the criteria to be eligible for a library card or pay down fines to $2 or less.
Another reason patrons must purchase a Guest Pass is if they have an overdue book on their account that cannot be renewed.
There is not a limit to how many Guest Passes a patron may purchase in a day.
There is not a limit to how many Guest Passes a patron may purchase in a day.
Guest Passes must be used the day that they are purchased; they are not good for future use.
Friday, February 5, 2016
New Fiction Area
The New Fiction area on the first floor has been rearranged at Headquarters. All adult new fiction books have been condensed to the first two sections and the young adult books are on the last section.
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