Rolled Coins

If you accept rolled coins as payment, make sure that you write the patron's name and phone # on the roll.

E-Mail Notifications

YES! We still call patrons, who receive e-mails, to notify them about their arrived hold requests. For patrons who DO NOT want us to call, type “E-Mail Only” in the Phone 1 line and move the contact phone # to the Phone 2 line.
If patrons are having trouble receiving their e-mail notifications, tell them to check their spam folder since this is sometimes where these e-mails go.Here is the e-mail address that sends these notifications. (no-reply@rowancountync.gov) Let patrons know that if they place this address in their contacts, it will be recognized as a safe sender and should go into their regular inbox.
See the blog post titled Text Messaging to see the information for the text option.

Friends Access Key

Headquarters Circ Staff:
Located on the shelf above the Snags, there is a yellow folder labeled Friends Access Key. This key gives Friends of the Library volunteers access to the attic. Instructions are included in the folder with a log that must be filled out every time the key is used.

Wireless Printing

Here is the info for the wireless printing…. On their device when patrons go to print, they should see printer HP LaserJet 200 color M251n, they select it and follow the steps to print.
If the printer does not show up on their device they will need to email what they want to print to 837ari7833ivy@hpeprint.com with no subject or message just the attachment. This is a COLOR ONLY printer. Prints are $.50 per page, unless the color on the page is VERY minimal, then there will be the normal charge of 10 cents. This determination is made by the Reference staff only.