When accepting payment for charges on a patron's account, choose the correct method of payment from the drop-down.
Under Pay/Waive you will see Pay With ($) and a drop-down box where you can choose Cash, Check, or Credit Card. You can then enter the payment amount and complete the transaction.
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Tuesday, July 29, 2014
Choosing the Correct Method of Payment
New Credit Card Slip Procedure
We now have itemized slips that are to be taped at the bottom of the signed credit card receipt. These slips are designed as follows:
Patron#___________
Patron#___________
Patron#___________
(these spaces provided for payments on single or multiple accounts with one credit card transaction.)
Fines $______(overdue charges)
Fees $______(copies, fax, ILL fee, headphones, disk, etc.)
Friend $_____(booksale, basket, anything the Friends are selling)
Lost $______(paying for lost book, DVD, or audiobook)
Staff ______(your initials)
Please break down the charges individually on the attached slip.
For example, for a total of $5.00: Fees $1.00(for a replacement card) / and Fines $4.00(for overdues)
You do not have to break down charges for each Patron # , simply total the Fees, Fines, Friend, or Lost, for all accounts included in the transaction.
The patron(s) # should be the account number(s) for which payments are being applied.
(Ex. Parent paying for child’s fees, write the child’s patron # on the credit card slip attachment.)
All written info regarding the credit card transaction should be on the attached slip; DO NOT write anything on the back of the receipt.
Include all slip receipts, totals report, and settlement report in money bag and send to Pam at Headquarters.
Patron#___________
Patron#___________
Patron#___________
(these spaces provided for payments on single or multiple accounts with one credit card transaction.)
Fines $______(overdue charges)
Fees $______(copies, fax, ILL fee, headphones, disk, etc.)
Friend $_____(booksale, basket, anything the Friends are selling)
Lost $______(paying for lost book, DVD, or audiobook)
Staff ______(your initials)
Please break down the charges individually on the attached slip.
For example, for a total of $5.00: Fees $1.00(for a replacement card) / and Fines $4.00(for overdues)
You do not have to break down charges for each Patron # , simply total the Fees, Fines, Friend, or Lost, for all accounts included in the transaction.
The patron(s) # should be the account number(s) for which payments are being applied.
(Ex. Parent paying for child’s fees, write the child’s patron # on the credit card slip attachment.)
All written info regarding the credit card transaction should be on the attached slip; DO NOT write anything on the back of the receipt.
Include all slip receipts, totals report, and settlement report in money bag and send to Pam at Headquarters.
Labels:
Charges,
credit card,
credit card slips,
patron #,
procedures,
transaction
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