Wednesday, May 8, 2013

Hold Shelf Transfer Procedure

If there is an item on the hold shelf for a patron
but they would like to pick it up at another location,
you should,
#1 Check the item out to yourself and choose the pop-up option to CHECK OUT & LEAVE REQUEST.             
#2 Go into the patron's account and change the Pick-Up location to their choice.
#3 Check in the item and you should get the message to send it to the selected branch.
#4 Place the item on the correct shelf.

9 comments: