Stinky Stuff

From Gretchen --

Any materials coming in that have accumulated an unpleasant smell – smoke, pet odor, etc. can be checked out to Gretchen's program card or to Tech Services and sent to Gretchen to be placed in the “de-smelling” chamber.

Shelving Materials

When shelving materials go by the author and then title. If the title has a "The" or an "A" at the beginning of it, shelve it by the next word. Skip "The" and "A" in the title.

Children's Library Cards

In order for a parent to a get a NEW or a REPLACEMENT card for their child,
the child MUST be present.

Hold Shelf Transfer Procedure

If there is an item on the hold shelf for a patron
but they would like to pick it up at another location,
you should,
#1 Check the item out to yourself and choose the pop-up option to CHECK OUT & LEAVE REQUEST.             
#2 Go into the patron's account and change the Pick-Up location to their choice.
#3 Check in the item and you should get the message to send it to the selected branch.
#4 Place the item on the correct shelf.

ILL Renewal Procedures

ILL (inter-library loan) items should not be renewed in the circulation system, and requests for/or inquiries about renewals should be referred to the Information Desk at HQ and handled at circulation at the branches.

Please do not send calls about renewals to the History Room, instead send requests to the Information Desk at HQ.

Bulletin Board Postings

Please tell patrons that want to post an item on the bulletin board, if it does not have a date of the program on the item, the item will stay up for one month.

Snags - Returning Items Without a Case or Missing Items

If a patron brings in a CD or DVD that is missing a case or is part of a CD set, please do not check out the individual items to SNAGS to be placed on the Snag shelf. Simply Re-Checkout the item to the patron's account so it is with the patron while they look for the missing case and/or the rest of the set.