When accepting payment for charges, it is very important to select the item that is being paid for. Unless the patron is paying their balance in full,
DO NOT simply type in the amount being tendered and cash it out. You must select
ONLY the item being paid for before entering the amount.
For example, when taking payment for a rental, select the rental charge
ONLY before tendering so it will clear from the charges screen. If you fail to select the rental charge
ONLY and the patron has other fines,the computer will grab the lowest charge which may not be the rental charge, or it may grab part of it which will show an odd amount for a rental.
This is a problem for Pam who has to account for all payments taken. The same is true for Replacement Card Fees and Booksale items, make sure that you select the item being paid for.