Payment for Copies, Drinks, & Faxes Needs to be on Patron's Account

When a patron uses a credit or debit card to make a payment for drinks, copies, faxes, etc. use their account number rather than the Branch account number to process the payment. That way we have a link between the credit card and the patron. There will be times when you must use the generic branch accounts if individuals do not have an account, but whenever possible link credit/debit payments with the account name.

Materials Not Owned Payments

When a patron pays the $5.00 for a request for Materials Not Owned by RPL that payment must be credited to the Patron’s account; not Backfiles or a Branch account. That record of payment linked to that individual indicates that the request can be processed correctly. Use the drop down menu and find the correct description.

ILL White Slips

Please KEEP all ILL White Slips! (These are the slips that have the patron's information and where we put the "hold to" date.)When the patron picks up their item, write Item checked out, the date, and your initials, on the slip and then send it to Gretchen in an Interoffice Envelope.