NO Check-Out if an Item is Missing

Please do not check out materials if an item is missing. This includes DVD series, CD, Tapes, and CD's in books. It gets too confusing to know which patron has the item. We need to contact the previous patron to see if they have the item and go through the SNAGS process.

Postcards for Holds

If we are unable to reach a patron after calling them twice for their hold, please send a yellow notecard explaining we have their hold and how long we will hold it for them. On the side of the patron's hold slip, put "card sent" with the date it was sent underneath. In the middle of the hold slip put the "hold to date" which is one week from the day yellow notecard was mailed.

If the phone number has been disconnected or the voicemail is not set up, please take the phone number out of the phone area on the account and put a message on the account that we need the patron's phone number.

Accident/Incident Reports

From Pam:

You can find all the forms regarding accidents and incidents on the common file (N:/Accident Reports) or on the County Website – (Extranet – Human Resource Forms – Risk Manager). 

Blog Tabs

There are now tabs near the top of our circulation blog that lead us to other departments for more library related information. Thanks April!