Checks to RPL

Please make sure when a check is written to pay fines, etc. that the check is written out to "Rowan Public Library." We then write the account number(s) for the items being paid, on the memo line.

Patron's Paper for Copies

Even if a patron brings their own paper to make copies, they still have to pay .10  a page.

Staff Use of Computers

Please use the computer behind the circulation desk (in the back behind the wall) for looking up non-work-related websites on your breaks.  The computers at the circ desk should be used for work.  No Facebook on any computers.

Display Books

When placing books on display (white holders), please pick a book from the same shelf that the holder is on so it is easier for us to find the book.

Initial What You Read!!

Please put your initials in the comments in the blog so we know you have read them.  If you do not understand something, please ask questions.

Match the Barcodes

Please make sure the barcode numbers on each CD and DVD match the barcode number on the back of the item.  Please don't flip through the case assuming everything is there and correct.  We have had missing items or the wrong items in the cases.  Please watch the DVD series.

Hyphenated Last Names

Patrons that have hypenated last names like "Henderson-Braswell" should be shelved under "H" on the hold shelf.  Patrons that have nicknames for their first name will have (parenthesis) around the name.

Renewals

Please renew books when patrons ask (if they have not reached the renewal limit).  We have had a lot of renewals not being done properly over the phone--items aren't being renewed on time or are being missed.  Do not say everything has been renewed until it is verified on the screen that it is renewed.

Showing Circ Screens

FROM JEFF:  There is no need to ever show patrons our circ screens.  Our screens contain "operational information" that are for staff use.  Thanks!  Sherri

Comments on Patron Accounts

Please read the comments on patrons' accounts.  PLEASE, PLEASE read what's on the patron's accounts and act accordingly!  If they have an item on snags, please do not check out to the patrons until the snag is taken care of.

NO PIC, NO CARD, NO ID, NO CHECKOUT!

Please remember: No picture, no card, no ID = NO CHECKOUT!  (Unless you or another staff member knows the patron.  If this is the case, it would be a good time to get a picture.)